FAQ

Are you a factory or trading company?

We are a factory and welcome to visit us at any time. It takes 1 hour if from Yiwu Airport ,and takes about 30 minutes if from train station.We can pick you up if inform us in advance.

Are your products safe for kids

Yes,we use food grade environmental materials imported in USA and we passed Test of EN71-1,-2,-3.

What's the method and time of transportation?

By express about 3-5 days,by ship about 20-40days,by air about 3 days.

Which port do you export?

Ningbo port is the nearest sea port.

What's your delivery time?

It depends on your order quantity and products. But normally, our production time is 10 to 15 working days after deposit.

What's your payment term?

T/T, L/C, Western Union are available. Usuallly, 30% deposit then pay the balance before delivery.

Can you do OEM /ODM orders?

Yes, we accept OEM/ODM order as we have a professional technical team and strong production capacity.

What service can you supply?

Free Design Service: If you have ground size ,we can design for you depend on your requirement;

1-to-1 Service: Once ordered,there will be a sale specially follow your order and send you pictures showing every production progress of your goods at your request;

Free Replacement Service : If non-human damage,we can replace the damage parts for you for free within1 year.